Welcome to Gilmore Pharmacy. By accessing or using our website (GilmorePharmacy.ca) and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.

1. General Terms

1.1 Eligibility: You must be at least 18 years old to use our services. By using our website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and Conditions.

1.2 Amendments: Gilmore Pharmacy reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website and services following any changes constitutes your acceptance of the new terms.

2. Use of Services

2.1 Health Information: The content provided on Gilmore Pharmacy’s website, including any health-related articles, advice, or tools, is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

2.2 Account Creation: To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Activities: You agree not to use the website or services for any unlawful purpose, to engage in any conduct that could harm Gilmore Pharmacy or others, or to engage in activities such as:

  • Posting or transmitting any false, misleading, or inappropriate content.
  • Attempting to gain unauthorized access to any portion of the website or services.
  • Engaging in any activity that disrupts or interferes with the performance of the website or services.

3. Prescription Services

3.1 Accuracy of Information: You must provide accurate, complete, and current information when submitting a prescription or requesting a consultation. Gilmore Pharmacy is not responsible for any issues arising from inaccurate or incomplete information provided by you.

3.2 Prescription Verification: All prescriptions are subject to verification by a licensed pharmacist. We reserve the right to refuse to fill any prescription if there are concerns about its authenticity or appropriateness.

3.3 Prescription Fulfillment: The fulfillment of prescriptions is subject to the availability of medications. We make no guarantees about the stock of specific medications and may provide alternatives when necessary.

4. Appointments and Consultations

4.1 Booking: You may schedule appointments or consultations through our website. It is your responsibility to ensure that you attend the appointments as scheduled. Cancellations or rescheduling should be done in accordance with our cancellation policy.

4.2 Consultation Services: Our pharmacists are qualified to offer consultations on minor ailments, medication management, and other health-related issues. However, these consultations do not replace the need for regular medical examinations by a healthcare professional.

5. Payment and Refunds

5.1 Pricing: All prices for services and products are listed in Canadian dollars (CAD) and are subject to change without notice.

5.2 Payments: Payment for services and products must be made at the time of purchase unless otherwise agreed. We accept major credit cards and other payment methods as indicated on our website.

5.3 Refunds: Refunds for products or services will be provided in accordance with our refund policy. Prescription medications are non-refundable unless an error was made by Gilmore Pharmacy.

6. Privacy and Security

6.1 Privacy Policy: Your privacy is important to us. Our Privacy Policy, which outlines how we collect, use, and protect your personal information, is incorporated into these Terms and Conditions by reference.

6.2 Data Security: We take reasonable steps to protect your personal information; however, we cannot guarantee the security of your data transmitted through our website. By using our services, you acknowledge and accept this risk.

7. Limitation of Liability

7.1 No Warranties: Gilmore Pharmacy provides services on an “as is” and “as available” basis, with no warranties of any kind, express or implied. We do not guarantee that our website or services will be free from errors or interruptions.

7.2 Limitation of Damages: To the fullest extent permitted by law, Gilmore Pharmacy will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

8. Governing Law

These Terms and Conditions are governed by the laws of the Province of British Columbia, Canada. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

10. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Gilmore Pharmacy concerning your use of our website and services.