Gilmore Pharmacy (“we,” “us,” or “our”) is dedicated to safeguarding the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our website, services, or other interactions.
1. Information We Collect
a. Personal Information
We may collect the following categories of personal information to identify and serve you:
- Name
- Date of Birth
- Address
- Email Address
- Phone Number
- Health Information (e.g., medical history, prescriptions, allergies)
- Payment Information (e.g., credit card details)
b. Non-Personal Information
Additionally, we may collect non-identifiable data, including:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited on our website
- Referring website
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide and manage our services, such as prescription filling, consultations, and bookings
- To communicate with you about your account, orders, and appointments
- To process payments and refunds
- To personalize your experience and improve our services
- To comply with legal and regulatory obligations
- To prevent fraud and protect the security of our services
- To send you promotional materials, newsletters, or other marketing communications (with your consent, and with the ability to opt out at any time)
3. How We Share Your Information
Gilmore Pharmacy values your privacy. We adhere to strict data-sharing practices to ensure the protection of your information:
- No Sharing for Marketing Purposes:
- We do not share or sell your personal information, including mobile numbers or other identifiable data, to third parties or affiliates for marketing or promotional purposes.
- All categories of personal information collected exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
- Permitted Sharing:
- Service Providers: Your information may be shared with trusted third-party vendors who assist in service delivery, such as payment processors and IT service providers.
- Healthcare Professionals: Health information may be shared with licensed professionals directly involved in your care.
- Legal and Regulatory Authorities: Your data may be disclosed to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity under the same privacy protections outlined herein.
4. Data Security
We employ advanced technical and organizational measures to ensure the security of your personal information, protecting it from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to safeguard data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
As a valued client, you have the following rights regarding your personal information:
- Access and Review: Request access to the personal information we hold about you.
- Correction: Correct inaccuracies in your personal data.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Marketing Opt-Out: Opt-out of receiving marketing communications from us.
- Withdraw Consent: Revoke your consent for data processing, where applicable.
To exercise any of these rights, please contact us at the details provided in Section 10.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website performance, and personalize content. You may manage your cookie preferences via browser settings; however, disabling cookies may limit the functionality of our website.
7. Third-Party Links
Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of third-party websites you visit.
8. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware of such collection, we will take immediate steps to delete the data.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our operations or compliance with legal and regulatory requirements. Any updates will be effective upon posting on our website. We encourage you to review this Privacy Policy regularly.
10. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Gilmore Pharmacy
Address: 320 Gilmore Ave, Burnaby, BC V5C 4R1
Phone Number: 604.568.8383
Email: info@gilmorepharmacy.ca
Website: GilmorePharmacy.ca
